The Work Number

We are in the process of implementing The Work Number (TWN) at my company for verifications of employment (VOE's). TALX is smart for creating an automated system for VOE's where the employer is not charged and they save time/money everyday by not having to respond to VOE requests. This will save us at least an hour of time per day. TWN charges the company, lender, mortgage broker, etc. who is trying to obtain the information. Our employees and former employees will have to direct verifiers to theworknumber.com, so we will need to provide communication on the new process. We are planning on communicating this to current employees through our company intranet site and if they inquire in the future we can just send them the link to our intranet site page with instructions. Former employees and verifiers who call us will have to be notified by the reception desk to access theworknumber.com. Employees will be directed to TWN customer service with specific questions on the process or technical difficulties with the website. If a verifier continues to contact us and does not want to access TWN, we can send their contact information to TWN for them to contact and explain the process. Before this is implemented in October, we will test the data to ensure the file is transferring from PeopleSoft to TWN correctly. Hopefully, the process flows smoothly once implemented. If anyone has used TWN before and has any good/bad feedback or process suggestions, please let me know.